Terms & Conditions
1. About us
Last Changed: 9/10/2026
This website is operated by Chiyoda Airtech Solutions BV, registered in Belgium under company number BE1029519495, with its office at Technologiepark-Zwijnaarde 122, 9052 Ghent, Belgium (“Chiyoda Airtech”, “we”, “us”). We are a subsidiary of Chiyoda Air-con Parts Co., Ltd., our parent company in Japan (“Chiyoda Japan”).
You can reach us at info@chiyoda-airtech.com with any question about these terms or about your data.
2. Scope
These terms apply to your use of this website and to any catalogue you request through it. By using the site or submitting a catalogue request, you agree to them. If you do not agree, please do not use the site or request a catalogue.
Our products are sold under our separate sales conditions. These terms do not replace them.
3. Who may request a catalogue
Our catalogues are intended for professional customers and business contacts in the HVAC sector. By requesting one, you confirm that you are acting on behalf of a company or organisation and that the details you provide are accurate and complete.
4. Catalogue requests and your data
To request a catalogue you must provide your name, your affiliation and your email address. We use these details only as a record of your request, so that we can see who has received our catalogue and refer back to it if needed. We do not use them for marketing or newsletters, and we do not sell them or pass them on to third parties for their own purposes.
In short:
- Legal basis: our legitimate interest in keeping a record of catalogue requests (Article 6(1)(f) GDPR).
- Who receives your details: the form is hosted on Wix.com, which processes submissions on our behalf. Catalogue requests may also be shared with Chiyoda Japan, for reference purposes. Chiyoda Japan is in Japan, which the European Commission recognises as providing an adequate level of data protection.
- Retention: we keep your details for 24 months after your request. They are then deleted at our next scheduled cleanup, which takes place at least once every quarter.
- Your rights: you may request access to, correction or deletion of your data, restrict or object to its processing, and ask for a copy of it, by emailing info@chiyoda-airtech.com.
- Complaints: you may lodge a complaint with the Belgian Data Protection Authority (www.gegevensbeschermingsautoriteit.be)
The Privacy Policy gives the full details, including cookies, form security and transfers outside the EEA. If the two texts differ on how we handle personal data, the Privacy Policy prevails.
5. Information in the catalogue
We take care to keep our catalogues accurate and up to date, but they are for information only. Specifications, dimensions, availability and prices may change without prior notice, and nothing in a catalogue is a binding offer. Technical data should be confirmed with us before you rely on it for a specific installation or application. Errors and omissions excepted.
6. Intellectual property
All content on this website and in our catalogues, including text, images, drawings, product designs, logos and trademarks, belongs to Chiyoda Airtech, Chiyoda Aircon Parts or their licensors. You may read, download and print it for your own internal business use. You may not copy, reproduce, modify or distribute it, in whole or in part, without our prior written permission.
7. Use of the website
You agree to use this site lawfully and not to attempt to disrupt it, gain unauthorised access to it, or submit false or misleading information through its forms. You also agree not to use automated means (such as bots or scripts) to submit our forms or to collect content from the site.
8. Liability
We do our best to keep this website and its content accurate and available, but we provide them "as is". To the extent permitted by law, we are not liable for indirect or consequential loss arising from your use of the website or reliance on a catalogue. Nothing in these terms limits liability that cannot be limited under Belgian law, such as liability for intentional fault or fraud.
9. Changes
We may update these terms from time to time. The version published on this page applies, and the date at the top shows when it was last changed.
10. Applicable law and jurisdiction
These terms are governed by Belgian law. Any dispute falls under the exclusive jurisdiction of the courts of Ghent, unless mandatory law provides otherwise.